Asylum Seeker & Refugee Support Hub
Who are we?
The Hub is a community support group for people seeking asylum and refugees who are at risk of becoming unlawful.
We help vulnerable people maintain their fundamental rights e.g. the right to work, study and access healthcare. We provide access to a broad range of services including:
- Administrative and clerical support
- Emergency food relief and welfare
- Referral to appropriate services: legal, housing, physical and mental health, employment
- Social interaction and connectedness to community.
Milestones
We provide English classes, furniture, and welfare support to asylum seekers who came by boat, released from immigration detention.
Reintroduction of Temporary Protection Visa policy.
Our services expand beyond welfare to include clerical and administrative support.
We become a hub hosting partner organisations.
Collaboration with community legal centres to establish pro bono representation for Federal Circuit Court matters.
We provide a hub for the Qld State Government funded ASRA program.
We extend assistance to refugees to reapply for protection.
Ongoing support for asylum seekers and refugees.
Opening hours
We run two weekly drop-in clinics.
- Thursdays 2 pm -5 pm
- Every first and third Saturday of the month 2 pm -5 pm
Getting here
We are located at 74 Station Road, Indooroopilly, on level 1.
The Indooroopilly bus interchange is across the road, and the train station is 400 m away.
Form filling
The form filling clinic assists people seeking asylum and refugees with the completion of immigration paperwork associated with seeking protection. We mainly assist with applying for bridging visas, Medicare, Immicards, Ministerial Intervention request letters and referrals to other agencies. This administrative and clerical assistance fills a gap in the sector.
Welfare
We provide people seeking asylum and refugees with groceries and toiletries, and occasionally food and fuel vouchers.
Groceries are obtained from Foodbank and wholesalers. We refer clients to the ‘Threads Hub’ at St Andrews Anglican Church. We also have school supplies and toys available for children and have distributed donated bicycles and some furniture.
Volunteers
The IUC Hub has a faithful and dedicated team of volunteers from a pool of over 50 people of all ages and from all walks of life assisting at the twice weekly form filling clinic and with welfare support.
If you would like to volunteer with us, fill out our contact form below.
CONTACT US
ASRA
We are part of the Asylum Seeker Refugee Assistance (ASRA) program. The ASRA program brings together several organisations to support people seeking asylum and refugees on temporary visas in Queensland.
The program aims to support client’s wellbeing, build capacity, provide basic financial assistance to those without income and develop collaborative community efforts to sustain support.
The following agencies attend the IUC Hub on Thursdays from 2 pm – 5 pm.
- Communify: ASRA program management and coordination, and housing support
- Red Cross: emergency relief and case coordination
- Multicultural Australia: employment support and ASRA hub coordination
- Refugee and Immigration Legal Service (RAILS) : legal advice and legal support coordination
- Queensland Program of Assistance to Survivors of Torture and Trauma (QPASTT): mental health support
- World Wellness Group: health advocacy, mental health and nurse case management
- HART4000: housing support
These agencies are also available at the following locations and times
- Logan: every Wednesday from 12 am – 2 pm, at St Paul’s Community Centre, Talganda St Woodridge
- Gatton: last Tuesday of the month from 12 pm – 4 pm, at Seventh Day Adventist Church, 49 North Street, Gatton
You can find out more about the ASRA program here.
This program is funded by the Department of Children, Youth Justice and Multicultural Affairs.
Thank you to the below organisations who have been supporters and donors:
- Buddies Refugee Support Group, Buderim, Queensland
- Share the Dignity
- The staff of St Andrew’s War Memorial Hospital
- Threads Together, Indooroopilly Anglican Parish
- Foodbank
- The Bread Hound, St Lucia
- Funky Foods, Rocklea
- Michael Berkman MP Member for Maiwar and staff